Refund policy
Return & Refund Policy
FieldsRight | Effective September 17, 2026
At FieldsRight, we provide digital assessments, personalized reports, and professional career services. Because our offerings involve digital delivery and customized work, all purchases are considered final, except as required by applicable law or as described below.
1. All Sales Are Final
FieldsRight does not offer refunds for change of mind, including circumstances in which a customer decides they no longer want or need a purchased service, chooses not to complete an intake or assessment, or changes their personal or business plans.
This policy applies to the FieldsRight Clarity Scan and FieldsRight Noir Leadership services.
2. Digital Assessments and Reports
Purchases of the FieldsRight Clarity Scan are nonrefundable for change of mind.
Customers are responsible for providing accurate and complete responses. Results and recommendations are based on the information submitted and are not guarantees of specific business outcomes.
If you experience a technical issue that prevents you from accessing or completing your purchased assessment, please contact us so we can investigate and help resolve it.
3. Personalized Career Services
FieldsRight Noir Leadership services include customized work based on the information provided by the customer.
Refunds are not offered for change of mind, dissatisfaction based solely on personal preference, or a decision not to use the completed materials.
If a deliverable contains an error or does not match the purchased service description, please contact us so we can review the concern and provide an appropriate remedy.
4. Delivery Issues
If FieldsRight is unable to provide a purchased product or service as promised, we will review the circumstances and offer an appropriate resolution, which may include completing delivery, correcting the issue, or issuing a refund where appropriate or legally required.
5. How to Contact Us
For questions about a purchase, technical difficulties, or delivery concerns, please contact us through the Contact Us page at:
https://fieldsright.com/pages/contact
Please include your name, order number, and a brief description of the issue.
6. Your Legal Rights
Nothing in this policy limits or excludes any refund, cancellation, or other consumer rights that cannot legally be waived under applicable law.